After Freshwinds secured a £70,000 grant through the Department of Health’s Social Enterprise Investment Fund, Prospect Hall has undergone a series of renovations to make the buidling a more pleasant place for the people that use our services and those of the other services based in the building. Our reception has been moved downstairs to the main entrance creating an inviting space for visitors and providing a warm welcome. The new doors we were able to install through the grant help to keep the heat in and cold out. With larger desks and new sofas, the entrance has certainly become a more pleasant and welcoming environment for all.

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As part of the grant, we were also able to make improvements elsewhere and the Integrated Medicine team are delighted with the refurbished therapy rooms which provide a calmer environment for clients and improved facilities. They are have been upgraded to clinical-grade rooms and new furniture and furnishings have made them much better suited for the delivery of complementary therapies. We have also increased the number of consultation rooms available enabling us to provide services for more people at any given time.

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Furthermore, we have been able to develop two additional waiting areas providing clients and visitors with comfortable and relaxing areas in which to wait for therapies, consultations or meetings.

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Now that the work has been completed, we are asking people who use our centre to give their feedback on the changes so we can continue to improve the experience people have accessing our services. If you would like to give any feedback, please email Kate Orme (kate.orme@freshwinds.org.uk) or use the feedback forms available at reception.

We would like to thank the Department of Health for their generous grant that allowed this transformation to take place and the Social Investment Business for their support throughout the refurbishment. We would also like to thank Birmingham Drug and Alchol Action Team for donating some of their unwanted furniture to Freshwinds following their move to new offices.